Client's Charter
Written on 08/05/2013 16:41:44- Ensure that the Johor State Government Official Portal can be accessed 24 hours per day.
- Ensure that all inquiries / complaints answered within 3 working days.
Client Charter Achievement
| Janji | Bulan | MENEPATI TEMPOH MASA / STANDARD PIAGAM PELANGGAN | TIDAK MENEPATI TEMPOH MASA STANDARD PIAGAM PELANGGAN | Jumlah | ||
| Jumlah Menepati Standard | % Menepati Standard | Jumlah Tidak Menepati Standard | % Tidak Menepati Standard | |||
| Ensure that the Johor State Government Official Portal can be accessed 24 hours per day.. | Januari 2013 | 1 | 100% | n/a | n/a | 1 |
| Februari 2013 | 1 | 100% | n/a | n/a | 1 | |
| Mac 2013 | 1 | 100% | n/a | n/a | 1 | |
| April 2013 | 1 | 100% | n/a | n/a | 1 | |
| Ensure that all inquiries / complaints answered within 3 working days.. | Januari 2013 | 1 | 34% | 2 | 66% | 3 |
| Februari 2013 | 1 | 100% | n/a | n/a | 1 | |
| Mac 2013 | 7 | 100% | n/a | n/a | 7 | |
| April 2013 | 3 | 100% | n/a | n/a | 3 | |